Construct

Construct details. (MORE INFO)

Construct: System Quality (Functionality)


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: Not defined.

Theory/model: Additional to TTF
Reference: (Kositanurit, Ngwenyama, & Osei-Bryson, 2006)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
The ERP system provides complete features I need.Likert 1-7, Strongly Disagree to AgreeEnterprise Resource Planning (ERP)TTF(Kositanurit, Ngwenyama, & Osei-Bryson, 2006)
I am satisfied with the speed of interacting with the system.Likert 1-7, Strongly Disagree to AgreeEnterprise Resource Planning (ERP)TTF(Kositanurit, Ngwenyama, & Osei-Bryson, 2006)
It is easy to detect possible errors in the ERP systems.Likert 1-7, Strongly Disagree to AgreeEnterprise Resource Planning (ERP)TTF(Kositanurit, Ngwenyama, & Osei-Bryson, 2006)
It is easy to correct errors that happen in the ERP systems.Likert 1-7, Strongly Disagree to AgreeEnterprise Resource Planning (ERP)TTF(Kositanurit, Ngwenyama, & Osei-Bryson, 2006)
It is easy to change the output format.Likert 1-7, Strongly Disagree to AgreeEnterprise Resource Planning (ERP)TTF(Kositanurit, Ngwenyama, & Osei-Bryson, 2006)